Frequently Asked Questions

Orders

Can I change my order?
Contact us as soon as possible. We cannot guarantee changes after an order has entered processing.

Where is my confirmation email?
Check your junk folder and confirm the email used at checkout. If it is still missing, contact customer care.

Jewellery

How should I store my pieces?
Keep them dry and store each piece separately in a soft pouch or lined box.

Can I wear jewellery in water?
To preserve the finish, remove jewellery before showering, swimming or exercising.